TRUSTED CARE
For Every Stage of Life

CARE TRAINING

Training Compliance

Our Code of Conduct

At our organisation, we expect all adult social care workers to uphold the standards set out in the Code of Conduct for Healthcare Support Workers and Adult Social Care Workers in England.

This Code reflects the values we live by: respect, compassion, integrity, and accountability. It ensures that everyone receiving care from our organisation is treated with dignity, kindness, and professionalism.

We encourage all our staff to:

Respect the rights and choices of our service users and patients.
Deliver care with empathy and honesty.
Work collaboratively and responsibly.
Promote equality and maintain professional boundaries.
Adhere to our detailed policies and procedures

Displaying the Code of Conduct in our offices and care environments reinforces our commitment to high-quality, person-centred care.

Our Values

At CARE4U2DAY, we believe that having the right values is essential for delivering exceptional care and building a positive workplace culture. Every member of our team—regardless of role—plays a part in upholding these values.

Our company values guide how we work, support one another, and care for our service users and patients. They underpin all learning, development, and day-to-day practice, helping us maintain high standards and a compassionate approach.

By embracing these values, we create a respectful, inclusive, and person-centred environment where both staff and service users, patients feel valued and supported.

Care Certificate

The Care Certificate is a nationally recognised set of standards that outlines the essential knowledge, skills, and behaviours expected of those new to the health and social care sector.

At CARE4U2DAY, we view the Care Certificate as:

The starting point for a rewarding career in care
A foundation for integrated working across health and social care
A support tool to help new staff feel confident and competent
Endorsed by the Care Quality Commission (CQC)
A CQC expectation — all employers should offer it as part of induction

We ensure all new care staff are supported through the Care Certificate as part of their onboarding and development, helping to build a skilled, compassionate, and confident workforce.

Core Skills

At CARE4U2DAY, we recognise that strong core skills are essential for delivering safe, effective, and person-centred care.

These include:

English and communication skills
Numeracy
Digital literacy
Employability skills, such as teamwork and problem-solving

These skills enable our care staff to carry out everyday tasks confidently and accurately, from communicating with the service users, patients, and families, to counting medication, completing care plans, recording visit notes, and updating MAR charts.

We support the development of core skills through ongoing training and supervision, ensuring our team is well-equipped to meet the needs of those we care for.

Minimum Care Standards

Autism (Oliver Mcgowan Law)
Communication
Care Certificate
Equality, Diversity & Inclusion
Falls Awareness
Fire Safety
First Aid (Basic Life Support)
Food Hygiene
GDPR/Data Protection
Health & Safety
Infection Control
Learning Disability (Oliver McGowan Law)
Medication
Mental Capacity Act & DoLS
Moving & Handling (People Handling)
Nutrition & Hydration
Person-Centered Care
Recording Information
Safeguarding & Protection of Adults
Professional Boundaries

Company Standards

Induction training 12 Weeks
Company policies and procedures
M.A.R Chart training
Daily visit log training
Care Planning Mobile App training
Microsoft teams training
Company Email training

Specialist Training

Peg / Rig medication training
Peg / Rig feeding training
End of life care
Dementia training
Motor Neurone training
Stoma training
Diabetes training
Pressure care training
RQF Level 2 Diploma
RQF Level 3 Diploma

Following Compliance

We ask all care assistants to provide copies of their health and social care training certificates — regardless of when they were completed, even if they date back 10 to 20 years. This helps our management team assess existing skills and plan appropriate training and development pathways.

Providing this documentation supports our commitment to compliance with sector standards and regulatory expectations, including those set by the Care Quality Commission (CQC). It also ensures our team is equipped to meet the requirements of the Care Certificate, mandatory training, and ongoing professional development.

Our reputation for high-quality care is built on doing things the right way. That’s why:

We deliver training that reflects best practice and current standards.
We do not rush our training programmes or care delivery.
We focus on what is right and how it should be done.

Communication is one of our highest priorities. We believe that working together — across roles and departments — strengthens our service and enhances our reputation, as reflected in our reviews on homecare.co.uk.

By maintaining high standards, supporting continuous learning, and ensuring regulatory compliance, our organisation continues to provide safe, effective, and compassionate care.

Have questions? Contact us for more information.

CALL US