Our Management Team
Registered Manager / Care Director
Paula is the Registered Manager / Care Director who believes in leading by example with a hands on approach. Paula's history stems back many years from being a Senior Manager of Social Services in Middlesex. Paula is very well known in the care industry for putting the Service Users first and leads by example. Our Agency has an outstanding reputation for high quality care within Hemel Hempstead, Berkhamstead and the surrounding areas.
Paul has over 37 years of experience within IT, Finance and Marketing. He originally set up the Agency with Paula & Cathy to provide quality person centered care to meet the specific and individual needs of the Service User. His main focus are the Company's service levels & reputation to ensure that policies and procedures are in place to ensure that every Service User receives the highest level of care at all times.
Katrina comes with a wealth of experience within the healthcare industry, she worked as a Registered CQC Manager since 2009 during her role as Practice Manager-Partner within primary care.
Katrina worked with the Care Quality Commission in 2009 along with other practice managers to share best practice for new reporting procedures within general practice.
Field Care Management
Care Manager / Care Director
Cathy's has worked within the Care industry for over 12 years.
Cathy is the Care Manager / Care Director, who is our Service User's first point of call. Cathy is a hands on Director, who also provides care calls and works alongside our Care team, to ensure that the Service User is receiving the care which meets their wishes and personal, emotional & physical needs.
Field Care Supervisor
Appointed in Nov 2019
Toni has worked within the Care industry for over 19 years, as a Care Team Manager for a large domiciliary franchise. Toni's knowledge will enhance the companies future expansions plans . Toni will be leading the care teams to meet the required standards set by the Board of Directors Operations Manager
Administrator & Mentor
Vicky joined our Company as an Apprentice and has worked hard to obtain her Business Administration qualification. She has completed the Care Certificate and all mandatory training which has provided her with the skills to mentor all of our Carers with their training requirements.
Jordan joined our company in 2017, as she wanted to work for a Company and be part of a team who's main priority is to provide care to the Service User's by promoting their independence and to support and assist them to carry out their day to day activities.
Amy has over 14 years experience in Administration. She has personal experience within Care and joined our Company as she wants to 'make a difference' and play a part to ensure that Service User's are being cared for with kindness, respect and dignity.