OUR CARE CHARTER
Local Expertise, Trusted Carers, Flexible Care Plans
Our Care Charter – Supporting Your Whole Lifestyle
Our Care Charter is designed to work in partnership with each patient and service user, ensuring that your care package is tailored to meet your individual needs — not just medically, but holistically.
We don’t simply provide care; we deliver a complete support package that can include:
Daily living assistance, such as grocery shopping and housework
Support with healthcare appointments and medication collection
Local travel to visit family and attend personal commitments
Social engagement
Including trips to garden centres,
Swimming
Meals out, pub lunches
Concerts
or any other events you wish to attend
Our goal is to help you maintain independence, dignity, and quality of life — with care that goes beyond the basics and supports your lifestyle in every way.​​
Personal Care & Medication
(Care at Home)
Personal care means anything done that is of a personal nature. This may include tasks that are personal to you, such as bathing, showering, applying creams and lotions, dressing, and toileting – extending to continence management and general laundry, all in the comfort of your own home.
Live-in Care
(Care at Home)
Live-in care is a personalised care service where a professional carer lives in the home of the individual receiving care. This allows for continuous, one-to-one support tailored to the person's specific needs, while enabling them to remain in the comfort and familiarity of their own home.
The homecare.co.uk Top 20 Home Care Awards 2018 highlights the most recommended Home Care Providers in each region of the UK.
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Top 20 Homecare Providers in the East of England
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In 2018, CARE4U2DAY moved up the ranks to become one of the top 20 home care providers in the east of England, these were based on feedback from service users received in the previous year.
We will ensure that both parties are happy, in order that a long-lasting care relationship can develop, which will provide the continuity of care that we believe is vital. By introducing you to members of our care team prior to the commencement of your care package, you will always know who will be coming to you to provide your care.
Our mission is to make our flexible hourly home care services available to people living in our local area who want to remain independent in their own homes, and who find it difficult to manage their day-to-day living. We communicate with the individual, their families, and also their Health Professionals in order to provide the correct care package so that people receive the care and treatment they need.
We understand how important and critical it is to be matched with the 'right' Care Assistant(s), whose personality and demeanor, along with their considerable skills, will meet the client's needs and wishes. We will ensure that both parties are happy, in order that a long-lasting care relationship can develop, providing continuity of care.