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TRUSTED CARE
For Every Stage of Life

COMPLIANCE POLICIES

Key Policies 

In this section, we’ve made a selection of our key policies and company documents that we follow.

These resources reflect our ongoing commitment to:

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  • High standards in service provision

  • Equality and inclusion

  • Professionalism in the personnel we employ

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We use these policies to better understand the principles and practices that guide our care services.

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  • Statement of Purpose​

  • Statement of Good Practice

  • Service Level Agreement Contracts​

  • Service Level Agreement Fees​

  • Weekly Service Charge Fees​

  • Service Users Guide​

  • Company Declaration

  • Complaints Policy​

  • ​Duty of Candour

  • Equality, Diversity & Inclusion Policy

  • Health & Safety Policy

  • GDPR Service Users Privacy Policy 

  • ​Gifts - Gratuities-Bequests to company employees

  • Pets @ home policy

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Code of Conduct Policy

Professional Personal Boundaries Policy

Mobile Telephone Policy

Open Door Policy

Whistle-Blowing Policy

Workplace Bullying Policy

Confidentiality Policy

Open-Honest-Transparent Policy​

Restrictive Covenant & Non-Solicitation​​​​​​​​

Have questions? Contact us for more information.

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